Privacy Policy

Privacy Policy – EpiCooler

At EpiCooler, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

Information We Collect

When you interact with EpiCooler, we may collect the following information:

Personal details such as your name, email address, shipping address, and phone number

Payment information (processed securely through trusted third-party payment providers)

Order details and purchase history

Technical data such as IP address, browser type, and device information

How We Use Your Information

Your information is used to:

Process and fulfill your orders

Communicate with you regarding purchases, updates, or support requests

Improve our website, products, and customer experience

Send promotional emails or offers (only if you opt in)

Payment Security

All payments on the EpiCooler website are handled through secure, encrypted payment gateways. We do not store or have direct access to your credit or debit card details.

Data Protection & Security

We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, or disclosure. Your information is stored securely and accessed only when necessary.

Third-Party Services

We may share limited information with trusted third-party partners (such as payment processors and shipping providers) solely for order fulfillment and service improvement. These partners are required to keep your information confidential.

Cookies & Tracking Technologies

EpiCooler uses cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

Access, update, or delete your personal information

Opt out of marketing communications at any time

Request information about how your data is used

Children’s Privacy

EpiCooler does not knowingly collect personal information from individuals under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact our support team using the email address provided on the website.